The constant challenges faced by businesses and organisations today to retain and inspire their customers means we all have to look differently at customer retention. Having successfully built new businesses...

We are all shy about blowing our own trumpets but lets be honest if you don't who will? Just to demonstrate to you how bad not shouting about your business can be I was working recently with a client who...

One of the most important points about web sites is that designers think that visitors really care about them. The truth is they don't because your site visitors do not have the luxury to spend endless...

I have lived through 3 recessions these being the early ‘80’s, the early ‘90’s and now 2009. All of them have three things in common; they caused businesses to tighten up and look closely at how...

Social media is coming under fire for what some critics believe is its part in facilitating the organisation of the London riots. Twitter in particular is thought by some to have been used to inform potential...

A designer tablet has hit the market. And we don’t mean a tablet which is created to cater for CAD workers or professional artists in some respect. What we’re talking about is a tablet with a “label”...

It’s the birthday of the worldwide web today, the now indispensable virtual entity which we couldn’t live without (or we’d certainly struggle to). Or more precisely, the first ever website went...

The monthly N-economía report for July reflects the data from the 2011 Eurobarometer, which...

China is experiencing a huge boom in the desire for Apple products, and some independent retailers are taking advantage of this to import tax-free products from neighbouring Hong Kong. Last month Chinese...

A report released today by security company Minerva shows that businesses are attacked every two minutes through web applications, with automated attacks peaking at 25,000 per hour. The Web Application...

London Luton Airport has two new members of staff. And according to a BBC News report, they’re called Holly and Graham. And they’re holograms – see what they’ve done there: Holly-grahams. Manchester...

The BeautifulPeople.com dating website has hit the headlines for giving the boot to 30,000 members who were mistakenly admitted to the ranks of the gorgeous. The site calls itself the “largest most...

ICANN, the Internet Corporation for Assigned Names and Numbers, has today voted to open up the expansion of top-level web domains such as .com, .net and .org. This move allows any organisation to choose...

Innovation is the only way to survive in an ever more global, competitive business arena. By innovation we mean anything that will get consumers spending, and preferably the kind of spending that involves...

Amazon.com Inc. (AMZN)’s Web Services cloud- computing unit was used by hackers in last month’s attack against Sony Corp. (6758)’s online entertainment systems, according to a person with knowledge...

In our business and personal lives we take internet security seriously as it costs businesses and individuals thousands each year. If you have ever wondered how your mail address came to receive loads...

More than 65% of the 7,000 adults surveyed for Symantec’s Norton Cybercrime report had been victims of online crime. In China a whopping 83 per cent had been attacked by cybercriminals. Brazil and...

It is always tempting to say ‘yes’ when a browser asks if you want your password saving, even though this means it can be stolen by a Trojan if your computer becomes infected. However, malware is...